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Australian Survey Research (ASR) is Melbourne based software developer and market research consultancy that provides a full-service capability to a blue-chip client list including key government agencies at federal, state and local levels, top 100 companies and major universities.


Through its survey technology platform – SurveyManager – ASR helps clients manage their total research programs, including the design, administration, statistical analysis and reporting of projects involving any number of respondents, from a few hundred to more than one million.


Their survey ecosystem (hardware and software) has been designed to be extremely secure.

Customer Challenge

Data security is a key concern for their existing government clients, so ASR wanted to host on an IRAP certified environment. (https://www.cyber.gov.au/programs/irap). Their current data centres were unable to meet the requirements for IRAP certification, whereas AWS achieved IRAP certification in 2019.


In addition, ASR hosted its hardware infrastructure across two Melbourne data centres and was faced with the decision to continually upgrade their existing hardware to support their increased growth or move to an IAAS platform.

Solution

AWS’ IRAP certification and its ability to scale easily to meet ASR’s ever-growing customer base, made it the right choice for hosting its extensive Windows infrastructure.


Fitzroy IT worked with ASR from the initial planning & design stage through to the migration of their Microsoft IIS web servers, MS SQL database servers, directory services & DFS to AWS native services and Windows EC2 instances. Utilising AWS’ Well-Architected Framework, the updated infrastructure provides improved reliability, performance, fault-tolerance and security, while optimising costs.

Results and Benefits

  • Ability to scale to meet ASR’s future requirements
  • Increases Performance & Flexibility
  • High Availability & Reliability
  • IRAP Certification

Survey Manager Tech Stack

  • AWS RDS MSSQL
  • AWS Systems Manager
  • AWS FSx
  • AWS EBS
  • Microsoft Active Directory
  • Microsoft IIS on EC2 - .Net Application
  • AWS IPSEC VPN
  • Cloudwatch
  • AWS SNS
  • AWS SES
  • AWS Route 53
  • AWS WAF
  • AWS Certificate Manager

Survey Manager Architecture Diagram